Papers by Kanika Sansanwal
Restaurant Business, 2018
This study aims to undertake the evaluation of performance of the websites of foreign origin chai... more This study aims to undertake the evaluation of performance of the websites of foreign origin chain hotels operating in India. The evaluation is done by incorporating the modified Balanced Scorecard (BSC) approach on four perspectives: technical, user friendly, site attractiveness, and marketing effectiveness. A set of seventy eight parameters are used to examine the sample websites. Most of the sample hotel websites are found to be user-friendly and technically sound. More is needed to be done to make sample websites marketing effective and attractive. Numerous suggestions are proposed on the basis of the results derived to improve website services online focusing on proposed areas of website improvement leading to achieve business goals.
Kapur Surya Foundation, 2020
Western Sahara is the most populous and largest non-self-governing territories since 1963. The We... more Western Sahara is the most populous and largest non-self-governing territories since 1963. The Western Sahara conflict remains one of the oldest conflicts in the world which is yet to be resolved. The conflict started between the Kingdom of Morocco and the Polisario Front, who later formed the Sahrawi Arab Democratic Republic. The two disputants entered into the conflict in 1975 until the ceasefire was signed in 1991. Since then no peace process has entailed in Western Sahara. The aim of the paper is to analyse the unheard rights of Sahrawis including their right to self-determination incorporating different role players at regional and international levels. The paper further reflects on the efforts made by the UN in containing the conflict. The conflict has never been fully resolved due to disagreements on their political and social will. This paper offers the possible solutions to resolve the conflict keeping in mind the best interests of both the disputants.
Uploads
Papers by Kanika Sansanwal