Amrit Kumar Shrestha
@shresthauzwal on WordPress.org, @Uzwal Shrestha on Slack
Bio
- Member Since: December 2nd, 2020
- Location: Nepal
- Website: amritstha33.com.np
- Job Title: Lead customer support
- Employer: Themegrill
Contribution History
Amrit Kumar Shrestha’s badges:- Plugin Developer
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Posted a reply to Feature Image blurry, on the site WordPress.org Forums:
Hi @dakricke,Please go through this documentation: https://docs.themegrill.com/colormag/docs/recommended-image-sizes/ and use the recommended image size on your… -
Posted a reply to Email Not Getting, on the site WordPress.org Forums:
Hi @armancse, Since we did not get a response from you, we are marking this… -
Posted a reply to Deleted Learn Page, on the site WordPress.org Forums:
Hi @trucorenetwork,If you try to access the learn page using its default link, it shows… -
Posted a reply to shortcode, on the site WordPress.org Forums:
Since we did not get a response from your end, we are marking this thread… -
Posted a reply to Highlighted News Box Misaligned, on the site WordPress.org Forums:
Hi @abuhaneef,Sorry for the delay,Please try the following CSS code as a temporary solution to… -
Posted a reply to “Critical error” on theme customizer, on the site WordPress.org Forums:
Hi @sarahb1863,We have setup the site with the same PHP settings, WordPress, and Theme version,… -
Posted a reply to Email Not Getting, on the site WordPress.org Forums:
Hi @armancse,We have checked the email feature, which works fine in our testing environment and… -
Posted a reply to shortcode, on the site WordPress.org Forums:
Hi @gio27,The learn page is prevented from loading external resources, so it does not support… -
Posted a reply to Highlighted News Box Misaligned, on the site WordPress.org Forums:
Hi @abuhaneef,Please try the following CSS code as a temporary solution to fix the mobile… -
Posted a reply to Highlighted News Box Misaligned, on the site WordPress.org Forums:
Hi @abuhaneef,We have investigated the issue and found that the block mentioned is added using… -
Posted a reply to PHP and theme update caused Warning, on the site WordPress.org Forums:
Hi @vonjanne,The warning message shows because you have enabled the debug mode on your site.… -
Posted a reply to estore/woocommerce/loop/add-to-cart.php version 3.3.0 is outdated, on the site WordPress.org Forums:
Hi @skerrrr,We have replicated the issue in our testing environment and assigned it to our… -
Posted a reply to [NSFW] Unable to display the tags (labels) on my articles, on the site WordPress.org Forums:
Hi @lce13,It seems you are using an old version of the ColorMag theme, so you… -
Posted a reply to Widgets misaligned, on the site WordPress.org Forums:
Hi @douglasvr7,I'm glad I could help. I hope you've been enjoying our product/service! We value… -
Posted a reply to When scrolling down content sticks to posts and pages – mobile only, on the site WordPress.org Forums:
Thank you for you for the update @getpucksdeep -
Posted a reply to Responsive display issue, on the site WordPress.org Forums:
Hi @tanohex,Thank you for the information,We will add more space in our upcoming update so… -
Posted a reply to Menu issue on DIVI Theme, on the site WordPress.org Forums:
Hi @tanohex,Thank you for pointing out the issue,We will fix this issue in our upcoming… -
Posted a reply to Quiz – Randomize Options: Weird Behaviour, on the site WordPress.org Forums:
Hi @hakangur,The randomized quiz feature mentioned is premium. This feature is unavailable on the free… -
Posted a reply to Course Description text formatting – Divi, on the site WordPress.org Forums:
Hi @tanohex , Thank you for the confirmation, We will resolve this thread; please create… -
Posted a reply to Widgets misaligned, on the site WordPress.org Forums:
Hi @douglasvr7,We have checked your screenshot and found that your custom CSS is incomplete, so… -
Posted a reply to Course Description text formatting – Divi, on the site WordPress.org Forums:
Hi @tanohex,Please try the following CSS code to create a space for your bullet points..masteriyo-single-course--main__content… -
Posted a reply to Quizzes Cache Issue in v1.11.1, on the site WordPress.org Forums:
Hi @tanohex,Thank you for the confirmation, We will resolve this thread; if needed, please create… -
Posted a reply to Course Description text formatting – Divi, on the site WordPress.org Forums:
Hi @tanohex,We have fixed the issue and released the update. Now, maybe you will get… -
Posted a reply to Quizzes Cache Issue in v1.11.1, on the site WordPress.org Forums:
Hi @tanohex,Could you please download the Masteriyo plugin file from this link: https://drive.google.com/file/d/1rWMOuB3QD3vojna8-dXiEAD9lmM4vnaU/view?usp=sharing and check… -
Posted a reply to Help request from THEME GRILL about 404 page not found error, on the site WordPress.org Forums:
Hi @cnylatino,404 not found is an HTTP status code error that indicates the specific page… -
Posted a reply to Widgets misaligned, on the site WordPress.org Forums:
Hi @douglasvr7,Please add the following CSS to fix your spacing issue..cm-highlighted-posts .cm-posts {padding-bottom: 12px;} Also,… -
Posted a reply to Button “Up”, on the site WordPress.org Forums:
Hi @thobie,This is a public forum, and you must understand that anyone can access your… -
Posted a reply to About ColorMag updating, on the site WordPress.org Forums:
Hi @mvlt,Thank you for writing back,Since you haven't updated the theme for a long time,… -
Posted a reply to Button “Up”, on the site WordPress.org Forums:
Hi @thobie,As mentioned earlier, the scroll-to-top feature works fine by default. We will need to… -
Posted a reply to Widgets misaligned, on the site WordPress.org Forums:
Hi @douglasvr7,Could you please provide us with your site URL? So we can investigate the… -
Posted a reply to Course Description text formatting – Divi, on the site WordPress.org Forums:
Hi @tanohex,We have replicated the issue with the DIVI theme; we will fix it in… -
Posted a reply to Quizzes Cache Issue in v1.11.1, on the site WordPress.org Forums:
Hi @tanohex,We have followed the same process in our multiple testing environments, but we are… -
Posted a reply to Tiktok icon, on the site WordPress.org Forums:
Hi @douglasvr7,The requested features for Tiktok icons and color features are only available in the… -
Posted a reply to How to disable “Add to cart” button ?, on the site WordPress.org Forums:
Hi @ladyfirst2010,The add-to-cart icon disable feature is only available in the pro version. If you… -
Posted a reply to Button “Up”, on the site WordPress.org Forums:
Hi @thobie,The scroll to the top exists on your site, but it was hidden with… -
Posted a reply to Ajust blog page width, on the site WordPress.org Forums:
Hi @macdelft , To set the width of the page, kindly apply the following CSS,… -
Posted a reply to Course Description text formatting – Divi, on the site WordPress.org Forums:
Hi @tanohex,We have tried the classic editor to replicate the issue according to your setup,… -
Posted a reply to Quizzes Cache Issue in v1.11.1, on the site WordPress.org Forums:
Hi @tanohex,We tried to replicate the issue on our site with LiteSpeed cache, but we… -
Posted a reply to Issue with word break in Course Highlights, on the site WordPress.org Forums:
I am glad to know that helped you resolve your issue. We resolved this thread… -
Posted a reply to When scrolling down content sticks to posts and pages – mobile only, on the site WordPress.org Forums:
Hi @getpucksdeep,We have investigated the issue and found that the Kadence Block Editor plugin is… -
Posted a reply to About ColorMag updating, on the site WordPress.org Forums:
Hi @mvlt,Could you please provide us with more details on your issue? If you can… -
Posted a reply to Button “Up”, on the site WordPress.org Forums:
Hi @thobie, The free version already has the scroll-to-top feature. If you are using an… -
Posted a reply to PHP 8.2 y masteriyo error, on the site WordPress.org Forums:
Hi @marcekiel,We have released the Masteriyo version, which includes the depreciation fixes. Please update to… -
Posted a reply to Course Description text formatting – Divi, on the site WordPress.org Forums:
Hi @tanohex,Could you please provide us with the course single-page link? We will investigate it… -
Posted a reply to Issue with word break in Course Highlights, on the site WordPress.org Forums:
Hi @tanohex,Thank you for the detailed information,We have checked the mentioned CSS codes on the… -
Posted a reply to Theme Incorrectly Loading 800×445 Version for Header Image, on the site WordPress.org Forums:
Hi @thetechtribune,We have checked your site and the mentioned post feature images on multiple devices,… -
Posted a reply to Spam messages, on the site WordPress.org Forums:
Hi @chesedgames,If you provide the message and from where such spam message coming from then,… -
Posted a reply to YouTube links not showing, on the site WordPress.org Forums:
Hi @chesedgames,We have checked the provided link but we did not found any YouTube embbed… -
Posted a reply to Spam messages, on the site WordPress.org Forums:
Hi @chesedgames , Could you kindly share the screenshot of the spam messages you are… -
Posted a reply to YouTube links not showing, on the site WordPress.org Forums:
Hi @chesedgames, Could you please share the link to the page where you have embedded…
Support Rep
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Masteriyo LMS – eLearning and Online Course Builder for WordPress
Active Installs: 2,000+
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User Registration - Custom Registration Form, Login Form, and User Profile WordPress Plugin
Active Installs: 60,000+