Andrea Barreto

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Don Ross

University College Cork

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King's College London

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University of Exeter

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Norwegian University of Science and Technology

Armando Marques-Guedes

UNL - New University of Lisbon

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University of California, Santa Cruz

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Kozminski University

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Universidad de Jaén

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University of California, Santa Cruz

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Papers by Andrea Barreto

Lições Aprendidas em uma Iniciativa de Melhoria de Processos de Software sob Diferentes Perspectivas: Membros da Organização, Implementadores e Avaliadores

COPPE/UFRJ is an MPS.BR Implementation and Appraisal Institu- tion since 2006. In 2008, the Softw... more COPPE/UFRJ is an MPS.BR Implementation and Appraisal Institu- tion since 2006. In 2008, the Software Quality Area of COPPE&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;#39;s Software En- gineering Laboratory was evaluated on the level E of MR-MPS. This experi- ence enabled a huge learning for the team responsible for the implementation and the appraisal of the software processes used by the Software Quality Area as a

Definição e Monitoração de Objetivos de Software Alinhados ao Planejamento Estratégico

This work presents an approach to define and monitor software goals, which are related to softwar... more This work presents an approach to define and monitor software goals, which are related to software products and processes and have to be aligned with the strategic planning of the organization. It is expected that these goals will guide the deployment of software improvements, including the implementation of higher maturity levels through the use of statistical process control. Our approach

Taba Workstation: Supporting Technical Solution Through Knowledge Management of Design Rationale

The development and maintenance of software products are knowledge intensive tasks. Due to the hi... more The development and maintenance of software products are knowledge intensive tasks. Due to the high turnover of software industry, there is a great probability that the original designers are unlikely to be available when problems arise and modifications are needed. Therefore, having the reasons behind the decisions recorded can be invaluable as people leave and join the software team, because the knowledge about choices of those leaving would still be available to the newcomers. This work describes an approach to support the Technical Solution process through knowledge management in the context of a Process-centered Software Engineering Environment (PSEE) named TABA Workstation. It also presents some information related to a software process improvement initiative undertaken in a Brazilian organization that demonstrates the feasibility of the presented approach.

Lições Aprendidas com a Implementação do Nível E do MR-MPS no Laboratório de Engenharia de Software da COPPE/UFRJ

Resumo: Desde 2005, quando foi credenciada pela SOFTEX como Instituição Implementadora do MPS.BR,... more Resumo: Desde 2005, quando foi credenciada pela SOFTEX como Instituição Implementadora do MPS.BR, a COPPE/UFRJ vem implementando o MR MPS.BR em micro, pequenas, médias e grandes empresas, no Rio de Janeiro e também em outros estados do país. No início de 2008 foi realizada a avaliação da Área de Qualidade de Software do Laboratório de Engenharia de Software da COPPE/UFRJ, primeira unidade organizacional a ser avaliada no nível E do MR-MPS v.1.2, experiência esta que se tornou uma importante fonte de lições aprendidas para aqueles que também realizam implementações em terceiros. Este artigo descreve os desafios enfrentados na implementação e um conjunto de lições aprendidas coletado pelos membros da equipe da COPPE/UFRJ e dos colaboradores que tiveram alguma participação na iniciativa de melhoria.

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ROI of software process improvement at BL informática: SPIdex is really worth it

Software Process: Improvement and Practice, 2008

In today's global competitive environment, organizations are always trying to improve their pract... more In today's global competitive environment, organizations are always trying to improve their practices aiming to achieve higher levels of productivity, quality and competitiveness. Software process improvement (SPIdex) is one of the most used approaches to achieve these goals. However, this kind of initiative is not easy, and usually great investments are necessary. Therefore, determining the return on these investments is very important to justify them and keep high-level management and project teams motivated for continuous improvement. In this article, we present quantitative results of return on investment (ROI) at BL Informática, a Brazilian small-sized organization which is improving its processes since 2003 and is experiencing great success. We present the benefits regarding schedule, costs, productivity, quality, customer satisfaction and also financial benefits. Results show that investments in SPIdex really can pay off, as happened at BL Informática. Copyright © 2008 John Wiley & Sons, Ltd.

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Applying ISO 9001: 2000, MPS.BR and CMMI to Achieve Software Process Maturity: BL Informatica's Pathway

Customer satisfaction, quality improvement and rework reduction are known to be the most importan... more Customer satisfaction, quality improvement and rework reduction are known to be the most important benefits obtained through deployment of software process maturity models and standards within an organization. Since 2003 BL Informática has been motivated and has established and maintained its software processes based on international standards (like ISO 9001:2000) and maturity models (like MPS.BR and CMMI). In spite of the lack of financial and human resources, the organization achieved satisfactory results. This paper describes BL Infomática's software processes improvement plan, lessons learned, difficulties and benefits that where collected during the execution of the improvement plan. It also presents quantitative results that demonstrate the return on investment during these years.

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Taba Workstation: Supporting Software Process Improvement Initiatives Based on Software Standards and Maturity Models

International software standards and maturity models play an important role in Software Process I... more International software standards and maturity models play an important role in Software Process Improvement initiatives defining best practices and providing knowledge to the definition of software processes. Nevertheless, the definition and deployment of software processes based on that standards and models is an expensive and knowledge intensive task. This paper describes an approach to the definition and deployment of software processes in small and medium size Brazilian companies supported by a Process-centered Software Engineering Environment named Taba Workstation. It also presents results related to a software process improvement initiative undertaken in a Brazilian organization that demonstrates the feasibility of the presented approach.

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Indicadores da Implementação do Nível E do MR-MPS em uma Instituição de Pesquisa

... Gleison Santos, Mariano Montoni, Reinaldo C. Silva Filho, Anne Elise Katsurayama, David Zanet... more

Defining and Monitoring Strategically Aligned Software Improvement Goals

Software engineers are always aiming at improving software processes and products. However, the a... more Software engineers are always aiming at improving software processes and products. However, the adoption of these improvements on software organizations must be aligned to their strategic goals. Otherwise, these improvements may not improve the organization. However, to guarantee this alignment can be complex, since improvement initiatives would have to be planned and monitored considering aspects starting from strategic level and going all the way to the organization daily operations. Thus, this work presents an approach to define and monitor software improvement goals, which are decompositions of strategic goals and are related to software products or processes. Our approach comprises strategic, tactical and operational planning activities, always aiming at strategic alignment. As important tools to monitor the goals defined, software measurement and statistical process control are also considered. An infrastructure to monitor the goals is described, and also an experience of use of the approach at a Brazilian software development organization.

Uma Abordagem de Garantia de Qualidade de Processos e Produtos de Software com Apoio de Gerência de Conhecimento na Estação TABA

The definition of software processes based on national or international reference models is impor... more The definition of software processes based on national or international reference models is important, but not sufficient to guarantee the quality of software products and processes. In order to increase the efficacy and efficiency of those processes and to increase the quality of software products, it is fundamental to guarantee the adequate execution of software processes. This work presents an approach to guarantee software processes quality with the support of Knowledge Management in the TABA Workstation, an enterprise-oriented software development environment.

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Analyzing the Similarity among Software Projects to Improve Software Project Monitoring Processes

Abstract Software project monitoring and control is crucial to detect deviation considering the p... more