Reedwanul Haque
Forum Replies Created
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Dear @chengjianping ,
I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
RejuDear @chengjianping ,
I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
RejuDear @kwpuser ,
I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
RejuDear @nikbn,
I hope you’re doing well. I would like to inform you that we released these updates a few days ago. Please update the plugin, and you will find the option to change the title tag directly from the builder. For reference, see this screenshot: https://prnt.sc/hF2panUJj2bI.
I would like to inform you that we have added this feature especially for your request. So, if you are satisfied with this plugin and our support team, we would greatly appreciate it if you could give us a 5-star rating on WordPress.org.
Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.
We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market
Best Regards,
RejuDear @randomusername123,
I hope you’re doing well, and thank you for approving my registration. I have inspected the issue and, based on my findings, I recommend running a conflict test on your site to identify the root cause of the problem (please take a backup of your website before doing the below steps).
- Please make sure to clear all the cache from your website including any plugin, browser, server, or CDN (eg. Cloudflare) also try disabling the Cache/Optimization plugin for some time if you are using one. Also, disable your custom CSS codes.
- Switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.
- If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugins. To troubleshoot the issue, please deactivate other plugins except for WooCommerce, ShopEngine, and Elementor to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem.
Let me know your findings after performing the conflict test. If the issue persists even after that, I will take a closer look at this issue and help you to find a solution as soon as possible. Your patience & cooperation in this matter are greatly appreciated.
Best Regards,
RejuForum: Plugins
In reply to: [ElementsKit Elementor addons] Elements KIT crashing my siteDear @fabrizioleiva ,
I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
RejuForum: Plugins
In reply to: [ElementsKit Elementor addons] Mobile home page blankDear @djtech00
Thanks for reaching out to us.
I have inspected your website using this URL: https://datasys.it. The website appears to display correctly on mobile screens. Please check this video for clarification: https://d.pr/v/ZGV0mG. Kindly clear your browser cache, and hopefully, you won’t encounter any issues.
If there are any details I may have overlooked from your perspective, please provide them in detail. A video demonstration would greatly assist in ensuring thorough understanding and expediting the resolution process. Your patience and cooperation in this matter are sincerely appreciated.
Looking forward to your response.
Best Regards,
RejuDear @randomusername123 ,
Thanks for reaching out to us.
I have inspected your website and registered an account. However, I couldn’t log in because the registration was on pending status. Check this screenshot for clarification: https://d.pr/i/GveiDQ. Additionally, I didn’t find the Shop, Cart, and Checkout pages.
Please share a video demonstrating your issues so that we can understand the problem properly and help you find a solution as soon as possible. Also, share the URLs of the pages where the issues are occurring. Your patience and cooperation in this matter are greatly appreciated.
Looking forward to your response.
Best Regards,
RejuForum: Plugins
In reply to: [ElementsKit Elementor addons] ElementsKit doesn’t work in localhostDear @sergiourra,
I hope you are doing well and I apologize for the delayed response. Please be informed that you should be able to solve the issue by following these steps. However, since your website is on a local server, we can’t inspect the issue directly. Could you please share a video showing the steps you have followed from the instructions? After reviewing the video, we can better understand where the issue might be. Your patience and cooperation in this matter are greatly appreciated.
Looking forward to your response.
Best Regards,
RejuForum: Plugins
In reply to: [ElementsKit Elementor addons] Teams widget styling issues on v 3.2.2+Dear @wiseupmarketing,
You have confirmed that you found the solution, and I am glad to hear that. If you are satisfied with this plugin and our support team, we would greatly appreciate it if you could give us a 5-star rating on WordPress.org.
Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.
We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market
Best Regards,
RejuDear @dvharrison,
I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
RejuForum: Plugins
In reply to: [ElementsKit Elementor addons] theme builder not workingDear @ramakrishnach21,
I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
RejuDear @natalialesniewska,
I am glad to hear you got the solution. If you need any further assistance with our plugin, never hesitate to reach us. We are always here to assist you.
Best Regards,
RejuForum: Plugins
In reply to: [ElementsKit Elementor addons] Teams widget styling issues on v 3.2.2+Dear @wiseupmarketing ,
I hope you are doing great. We have already responded to that ticket. Please follow the instructions provided in our response. Additionally, please be informed that our development team is working on the team widget to allow users to set background colors for each modal directly from the Elementor builder. If you have any further queries, please reply to the ticket.
Regards,
RejuDear @web4people,
Thanks for reaching out to us.
I understand your concern and would like to inform you that this issue is occurring due to a third party theme or plugin conflict. Our default CSS codes may be overridden by other theme or plugin CSS. This is not a bug in our plugin. We can fix this by increasing the priority of our CSS codes. Below, I am sharing the CSS codes that you need to add to Appearance > Customize > Additional CSS.
.mf-radio-option input[type="radio"]:checked + span:before{
content: "\f192" !important;
}After including these codes, your issue should be resolved. I hope this clarifies the topic. Feel free to let me know if you have any other questions or need further clarification.
Best Regards,
Reju