Md Khalil Uddin
Forum Replies Created
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Hi @byzkd,
Sincerely apologize for the delayed response.
We tried to change the thumbnail using the above code you provided, and it worked for us. You can set image size from the plugin. Take a look at the screenshot here.
Unfortunately, we were unable to locate the product slider section created by the plugin.
To receive a quick response, please submit a support ticket here including the page link.
Thank you.
Hi @meghanmeeks,
Apologies for the delayed response. You can download the previous version on your own. Go to this page and you’ll find the download section at the bottom of the page. See the screenshot for a better understanding.
Hope you find this helpful. Thank you very much.
Hi @make0my0day,
Thanks for your valuable review.
After hearing from you we tested the accessibility score through lighthouse on Chrome and found the same score. We are really grateful to you for pointing out this issue. It’s really important to maintain the standard score of accessibility.
We quickly fixed the issue after hearing from you and published a new resolved version of the plugin. If you are still using the plugin, please update it to the latest version and let us know the result is satisfactory or not?
As we were unaware of the issue and the plugin caused no harm to your website, we hope that you will consider revising your reviews to inspire us so that we can make it full of advanced features that our valuable users desire.
Thank you very much!
Hi @gopani83,
Sorry for the temporary inconvenience. We have fixed the issue and released a new resolved version. Please update the plugin and let us know if the issue persists or not?
Thank you.
Hi @miguel80,
Apologies for the delayed response. We have visited the page link you shared. We can see that you are using the Product Gallery Slider for WooCommerce along with the Product Slider plugin. The gallery slider plugin’s Slick JS conflicts with the product slider plugin, which is why the issue is occurring.
It would be better to seek help from the Product Gallery Slider plugin’s authorities, requesting them to load the Slick JS file for only the product page.
We checked the Stop on hover feature again in our testing environment. It’s working fine.
Hope you understand. Thank you.
Hi @meghanmeeks,
Sorry for being late to reach you.
We are sorry to say currently the anchor tag doesn’t support the schema markup of the Easy Accordion plugin. We have enlisted this feature on our plugin development roadmap. If it seems logical then it will be included in the future version of the plugin.
Your understanding would be appreciated.
Thank you.
Hi @tamarica,
Thanks for your query.
We were able to resolve the issue because you had submitted a support ticket.
Have a nice day!
Hi @dueksaiko,
We are really sorry to see your review. However, thanks for your feedback.
We are really sorry to hear that you’re disappointed with the plugin. I agree with you that the lite version has limited features but you can create four kinds of sliders with the features which are given in the lite version without the pro features. Please check out our demo page (see first 4 lite versions wp carousels demo).
This WordPress Carousel plugin is being actively used by 40,000+ users. Of course, they found it useful. We are continuously working to improve our plugin and give the best experience to our users.
If you have any feature requests specifically, it would be great if you contact us for a feature request.
Giving a bad review to a plugin for a feature request is really unfortunate as it doesn’t offer this feature. The Pro version is to maintain the developers’ cost so that we can keep continuing contribution to the community.
As the plugin didn’t harm your website, we hope that you’ll consider for your reviews to inspire us so that we can make it full of advanced features our valuable users want.
Thank you very much.
Hi @rahulapalu,
Thanks for sharing the screenshots. It seems that you are using the older version of the WP Carousel plugin. Please update the plugin to the latest version.
Hope you won’t face the issue in the latest version. If it doesn’t fix the issue then please open a support ticket here sharing your necessary information.
Thank you.
Hi @zoostudio,
Thanks for reaching us. Hope you are fine.
It seems that you have used defer in some javascript files (check the screenshot) with any optimization plugin or with custom code in your current theme functions.php file.
So if you want to use defer then use it for all scripts of the WP Carousel plugin. Or exclude the defer from all scripts of the plugin.If you can’t do it on your own, then please open a support ticket here with the necessary information. We will help you to do that.
Thanks.Hi @nasta24,
Sorry for being late to reach you. Thanks for pointing out the issue. We have noted this on our plugin development roadmap. Hopefully, the issue will be fixed soon.
For now, you can use the Filter Categories by specific and choose your preferred categories to hide the empty categories. See the screenshot.
Hope the above helps a bit. Thanks.
Hi @thomaszapp,
Thanks for getting in touch. We are really sorry to say that we didn’t get your query properly. We have tested the pagination again, but we didn’t find any issue on our end. Can you please share the page link with a screenshot or a video where you are facing the issue?
Please create a support ticket here to get a better response.
Thank you.
Hi @albertoaranda,
Thanks for your query.
We have replied to you through your support ticket. Kindly check your email and let us know if the issue is solved or not.
Thank you.
Hi @elmarie,
Thanks for reaching us. Hope you are fine.
The issue you are talking about is pretty unusual. Its actual behavior should be like this: When you click on the member image it should take you to the member detail page and you will see all the information of a member. Can you please share the page link so that we can have a look at the issue?
The answer to your second question, add a link to the name feature that is not available in the current version of the plugin.
It would be better if you open a support ticket here sharing the page link.
Thanks.