Moderator
James Huff
(@macmanx)
Volunteer Moderator
This problem may be a plugin or theme conflict. Please attempt to deactivate all plugins and switch to the default Twenty Twenty-Two theme. If the problem goes away, re-activate them one by one to identify the source of the problem.
If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to deactivate all plugins and change the theme for you while you’re still logged in without affecting normal visitors to your site.
Okay, I’ll give it a try, I’ll have an update soon.
Okay, I just tried what you said. So here the synopsis.
- I can’t uninstall the Generatepress theme (even in troubleshoot mode)
- I can’t install the Twenty Twenty-Two theme (even in troubleshooting mode)
What could be the cause of this?
P.S. I believe its the theme
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This reply was modified 1 year, 1 month ago by
WebGuru1.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
You don’t need to uninstall the theme, just activate any other theme you have installed, that will be enough to rule it out.
What error do you see when you try to install the Twenty Twenty-Three theme?
Okay, maybe I didn’t word myself correctly. In the post above yours, I was trying to say that I cannot activate any other theme because WordPress won’t let me due to this error. I put “uninstalling the Generatepress theme” which was an error on my part, but I meant to say, “It will not let me activate any other theme” which is weird.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Ok, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename /generatepress/ to /generatepress-broken/
Hopefully, this will force the default theme to activate and rule out a theme-specific issue (theme functions can interfere like plugins).
Okay, I just tried changing the Generatepress folder, but not even that helps. I check the website from the backend to make sure my website is still up and all it says is Generatepress is not available, also I tried to install the twenty twenty-two theme but nothing happens when I press the install button for the theme.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Try manually installing Twenty Twenty-Two: https://wordpress.org/themes/twentytwentytwo/
Download that, expand it, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and upload the /twentytwentytwo/ folder to /wp-content/themes/
Okay, i’ll be back with an update.
But what do you mean by expand?
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This reply was modified 1 year, 1 month ago by WebGuru1.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
When you download it, it’ll be a .zip file.
It’ll either be expanded by your operating system automatically, or you’ll double click it to exapand it.
Got it. I’m using FTP, I’ll have an update later.
Update: So, I just installed the twenty twenty-two theme. So here’s what happened.
- Clicking on the edit page loads faster, but still not able to edit the page.
- The error persists, even with the twenty twenty-two theme and all plugins uninstalled.
Is there something else that can be causing the error?
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This reply was modified 1 year, 1 month ago by WebGuru1.
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This reply was modified 1 year, 1 month ago by WebGuru1.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Deactivate and uninstall the Gutenberg plugin.
It’s a testing ground for potential new features and is abslolutely not gaurenteed to be stable.
If you still see errors with it deleted, please quote the new errors.
