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Resolved bertix
(@bertix)

7 months, 1 week ago

Hello everyone, I work with twenty-twenty-three and WooCommerce and Germanized, all is well updated. I no longer see prices on the WooCommerce item page. I switch to Astra and it works.

The page I need help with: [log in to see the link]

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Thread Starter

bertix

(@bertix)

7 months, 1 week ago

Hi Darla, thank you for your info. Here the report:

` WordPress Environment

WordPress address (URL): http://radio-stralsund.de<br>Site address (URL): http://radio-stralsund.de<br>WC Version: 8.3.1<br>REST API Version: ✔ 8.3.1<br>WC Blocks Version: ✔ 11.4.9<br>Action Scheduler Version: ✔ 3.6.4<br>Log Directory Writable: ✔<br>WP Version: 6.4.1<br>WP Multisite: –<br>WP Memory Limit: 384 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: de_DE<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 8.1.22-he.0<br>PHP Post Max Size: 32 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.64.0<br>OpenSSL/1.1.1n

SUHOSIN Installed: –<br>MySQL Version: 5.7.43-47-log<br>Max Upload Size: 32 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database

WC Database Version: 8.3.1<br>WC Database Prefix: wp_<br>Datenbank-Gesamtgröße: 55.29MB<br>Datenbank-Datengröße: 49.69MB<br>Datenbank-Indexgröße: 5.60MB<br>wp_woocommerce_sessions: Daten: 0.15MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_api_keys: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_attribute_taxonomies: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_downloadable_product_permissions: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_order_items: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_order_itemmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_tax_rates: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_tax_rate_locations: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zones: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_locations: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_methods: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_payment_tokens: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_payment_tokenmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_log: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_actionscheduler_actions: Daten: 7.29MB + Index: 1.97MB + Engine MyISAM<br>wp_actionscheduler_claims: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_actionscheduler_groups: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_actionscheduler_logs: Daten: 5.38MB + Index: 2.60MB + Engine MyISAM<br>wp_commentmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_comments: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_daextlnl_featured_news: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_daextlnl_sliding_news: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_daextlnl_tickers: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_gla_attribute_mapping_rules: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_gla_budget_recommendations: Daten: 0.11MB + Index: 0.12MB + Engine MyISAM<br>wp_gla_merchant_issues: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_gla_shipping_rates: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_gla_shipping_times: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_hmp_playlist: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_hmp_rating: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_jetpack_sync_queue: Daten: 0.91MB + Index: 0.02MB + Engine MyISAM<br>wp_links: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automations: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_runs: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_run_logs: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_run_subjects: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_triggers: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_automation_versions: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_custom_fields: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_dynamic_segment_filters: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_feature_flags: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_forms: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_log: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_migrations: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_mailpoet_newsletters: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_links: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_option: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_option_fields: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_mailpoet_newsletter_posts: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_segment: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_newsletter_templates: Daten: 1.04MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_scheduled_tasks: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_mailpoet_scheduled_task_subscribers: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_segments: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_mailpoet_sending_queues: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_settings: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_bounces: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_clicks: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_forms: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_newsletters: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_opens: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_unsubscribes: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_statistics_woocommerce_purchases: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_stats_notifications: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_subscribers: Daten: 0.00MB + Index: 0.02MB + Engine MyISAM<br>wp_mailpoet_subscriber_custom_field: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_subscriber_ips: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_subscriber_segment: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_subscriber_tag: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_tags: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_user_agents: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_mailpoet_user_flags: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_options: Daten: 4.44MB + Index: 0.14MB + Engine MyISAM<br>wp_packlink_entity: Daten: 1.02MB + Index: 0.03MB + Engine MyISAM<br>wp_pmpro_discount_codes: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_pmpro_discount_codes_levels: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_pmpro_discount_codes_uses: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_pmpro_memberships_categories: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_pmpro_memberships_pages: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_pmpro_memberships_users: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_pmpro_membership_levelmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_pmpro_membership_levels: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_pmpro_membership_ordermeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_pmpro_membership_orders: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_postmeta: Daten: 0.52MB + Index: 0.21MB + Engine MyISAM<br>wp_posts: Daten: 28.57MB + Index: 0.21MB + Engine MyISAM<br>wp_radio_player_players: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_radio_player_statistics: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_tec_events: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_tec_occurrences: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_termmeta: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_terms: Daten: 0.01MB + Index: 0.02MB + Engine MyISAM<br>wp_term_relationships: Daten: 0.01MB + Index: 0.02MB + Engine MyISAM<br>wp_term_taxonomy: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wp_usermeta: Daten: 0.09MB + Index: 0.01MB + Engine MyISAM<br>wp_users: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_admin_notes: Daten: 0.04MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_category_lookup: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_customer_lookup: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_download_log: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_orders: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_orders_meta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_addresses: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_coupon_lookup: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_operational_data: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_order_product_lookup: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_order_stats: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_order_tax_lookup: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_product_attributes_lookup: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_product_download_directories: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_product_meta_lookup: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_rate_limits: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_reserved_stock: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_wc_tax_rate_classes: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_wc_webhooks: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_dhl_im_product_services: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_packaging: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_packagingmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_shipmentmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_shipments: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_shipment_itemmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_shipment_items: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_shipment_labelmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_shipment_labels: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_gzd_shipping_provider: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_gzd_shipping_providermeta: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM Post Type Counts

ai_playlist: 12<br>attachment: 131<br>custom_css: 2<br>customize_changeset: 20<br>jb_store_css: 12<br>jp_mem_plan: 15<br>mailpoet_page: 1<br>nav_menu_item: 28<br>page: 35<br>popup: 3<br>popup_theme: 8<br>post: 60<br>product: 27<br>product_variation: 12<br>revision: 1452<br>streamcast: 2<br>tec_tc_ticket: 6<br>tribe_events: 12<br>tribe_organizer: 1<br>tribe_venue: 9<br>wp_block: 2<br>wp_global_styles: 4<br>wp_navigation: 1<br>wp_template: 6<br>wp_template_part: 7<br>wpcf7_contact_form: 1 Security

Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (15)

AudioIgniter: von Das CSSIgniter-Team – 2.0.0<br>Contact Form 7: von Takayuki Miyoshi – 5.8.4<br>Cookie Notice & Compliance for GDPR / CCPA: von Hu-manity.co – 2.4.13<br>Event Tickets: von The Events Calendar – 5.7.0<br>Jetpack Boost: von Automattic – Jetpack Site Speed-Team – 2.2.0<br>Jetpack: von Automattic – 12.8.1<br>Live News: von DAEXT – 1.07<br>PDFjs Viewer - Embed PDFs: von <a href="http://byterevel.com/">Ben Lawson</a><br><a href="https://www.twistermc.com/">Thomas McMahon</a> – 2.1.8

Sticky Block: von Senff – 1.11<br>The Events Calendar: von The Events Calendar – 6.2.8.1<br>Germanized für WooCommerce: von vendidero – 3.15.3<br>WooPayments: von Automattic – 6.8.0<br>WooCommerce PayPal Payments: von WooCommerce – 2.4.1<br>WooCommerce: von Automattic – 8.3.1<br>YITH WooCommerce Quick View: von YITH – 1.33.0 Inactive Plugins (13)

Akismet Anti-spam: Spam Protection: von Automattic - Anti-spam Team – 5.3<br>All-in-One Event Calendar by Time.ly: von Time.ly Network Inc. – 3.0.1<br>Google Listings and Ads: von WooCommerce – 2.5.12<br>Hello Dolly: von Matt Mullenweg – 1.7.2<br>Jeero: von Slim & Dapper – 1.23.1<br>MailPoet: von MailPoet – 4.38.0<br>Packlink PRO Shipping: von Packlink Shipping S.L. – 3.3.4<br>Quick View For Woocommerce: von Acowebs – 1.2.4<br>Radio Player: von SoftLab – 2.0.73<br>StreamCast: von bPlugins – 2.1.10<br>Subscriptions For WooCommerce: von WP Swings – 1.5.7<br>WooCommerce Blocks: von Automattic – 11.6.1<br>WooCommerce Shipping & Tax: von WooCommerce – 2.4.2 Settings

API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop-Basis: #315 - /shop/<br>Warenkorb: #316 - /cart/<br>Kasse: #317 - /checkout/<br>Mein Konto: #318 - /my-account/<br>Allgemeine Geschäftsbedingungen: #1593 - /agb/ Theme

Name: Twenty Twenty-Three Child<br>Version: 1.0.0<br>Author URL: https://elicus.com<br>Child Theme: ✔<br>Parent Theme Name: Twenty Twenty-Three<br>Parent Theme Version: 1.3<br>Parent Theme Author URL: https://de.wordpress.org<br>WooCommerce Support: ✔ Templates

Overrides: /is/htdocs/wp11038317_PU5EGJ6S8N/Stralsund/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/error.php<br>/is/htdocs/wp11038317_PU5EGJ6S8N/Stralsund/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/notice.php<br>/is/htdocs/wp11038317_PU5EGJ6S8N/Stralsund/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/success.php WooPayments

Version: 6.8.0<br>Connected to WPCOM: Ja<br>WPCOM Blog ID: 223194773<br>Account ID: acct_1NnIdfCEIhgiJ4zO<br>Payment Gateway: Aktiviert<br>Test Mode: Deaktiviert<br>UPE: Aktiviert (deferred_intent)<br>UPE Enabled APMs: card<br>WooPay: Nicht berechtigt<br>Apple Pay / Google Pay: Aktiviert (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Aktiviert<br>Public Key Encryption: Deaktiviert<br>Auth and Capture: Aktiviert<br>Documents: Aktiviert<br>Logging: Deaktiviert WooCommerce PayPal Payments

Onboarded: ✔<br>Shop country code: DE<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-virtual-downloadable<br>product-external-affiliate<br>settings<br>async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-12-03 20:50:50 +01:00<br>Options: ✔<br>Notes: 85<br>Onboarding: completed Action Scheduler

Abgeschlossen: 213<br>Oldest: 2023-11-02 15:18:26 +0100<br>Newest: 2023-12-03 03:02:01 +0100

Fehlgeschlagen: 18.889<br>Oldest: 2023-09-06 11:54:27 +0200<br>Newest: 2023-12-01 19:51:38 +0100

Ausstehend: 2<br>Oldest: 2023-12-03 18:30:14 +0100<br>Newest: 2023-12-04 03:02:01 +0100 Status report information

Generated at: 2023-12-03 13:43:50 +01:00<br>`

xue28 (woo-hc)

(@xue28)

7 months, 1 week ago

Hi @bertix

Thanks for providing the requested information above.

It looks like a third-party plugin or your theme might be causing the conflict here.

For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Or, if you’d like someone else to do this work for you, our trusted partner, Codeable, has an offering where they will run this test for $150 USD. If there is time left, they will also fix the problems they found.

Let us know how it goes!

Thread Starter

bertix

(@bertix)

7 months ago

Hi, thank you for your message. OK, I have deactivated all plugins: no change. I have tried the theme WC Fahion: no change. Only if I use the theme Astra then I can see the price but then I have other problems like the view on the menue also in responsive. The logs are interesting:

2023-11-25T14:25:11+00:00 CRITICAL Unclosed ‘{‘ on line 3 in /is/htdocs/wp11038317_PU5EGJ6S8N/Stralsund/wp-content/themes/twenty-twenty-three-child/functions.php in Zeile 17 2023-11-25T14:25:12+00:00 CRITICAL Unclosed ‘{‘ on line 3 in /is/htdocs/wp11038317_PU5EGJ6S8N/Stralsund/wp-content/themes/twenty-twenty-three-child/functions.php in Zeile 17 2023-11-25T14:26:39+00:00 CRITICAL Cannot redeclare my_child_adjust_gzd_variation_params() (previously declared in /is/htdocs/wp11038317_PU5EGJ6S8N/Stralsund/wp-content/themes/twenty-twenty-three-child/functions.php:9) in /is/htdocs/wp11038317_PU5EGJ6S8N/Stralsund/wp-content/themes/twenty-twenty-three-child/functions.php in Zeile 18

So I have deleted the function.php but no change.

The function.php is now again:

<?php
/* Enqueue Styles */
if ( ! function_exists('thr_enqueue_styles') ) {
function thr_enqueue_styles() {
wp_enqueue_style( 'twenty-twenty-three-style', get_template_directory_uri() .'/style.css' );
}
add_action('wp_enqueue_scripts', 'thr_enqueue_styles');
}

Stef

(@serafinnyc)

7 months ago

I wonder when you make changes are you clearing cache in your browser in between changes?

Reverting back to default items and disabling all apps other than woo should give you results.

But if you’re not seeing anything then maybe your cache is stuck or a cookie or something.

Thread Starter

bertix

(@bertix)

7 months ago

Hi Stef, thank you very much for this notice. Should I delete the cache via Firefox and/or the cache/page_optimize folder in WordPress itself?

Stef

(@serafinnyc)

7 months ago

You should first make sure no cache is on anywhere. Check with your host. Then every time you make a change you should be purging your browser cache. No deleting folders, nothing. Just browser cache.

Thread Starter

bertix

(@bertix)

7 months ago

Now I have tried all, I have blocked all plugins, I have deactivated the cache on the server, I have deleted the cache on firefox, I have switched to a WooCommerce theme – but no success at all.

Stef

(@serafinnyc)

7 months ago

I still see payment gateways enabled, the same theme. So I’m not sure what you mean you’ve disabled everything. It looks exactly the same

Thread Starter

bertix

(@bertix)

7 months ago

Sorry, I have disabled all plugins and after I have had no success I have all activated again. But now I will deactivate them again, so you can have a look.

Stef

(@serafinnyc)

7 months ago

This may be a really stupid question but you sure the prices are in the backend? They didn’t somehow get deleted on a database update?

Usually the ATC won’t allow if there’s no price so that leads me to believe the translation file for German is missing in woo.

Also the system report you left above here doesn’t look right. It should look like this. Without any breaks or any kind of html code in it

`
### WordPress Environment ###

WordPress address (URL): https://stefs127.sg-host.com
Site address (URL): https://stefs127.sg-host.com
WC Version: 8.3.1
REST API Version: ✔ 8.3.1
WC Blocks Version: ✔ 11.4.9
Action Scheduler Version: ✔ 3.6.4
Log Directory Writable: ✔
WP Version: 6.4.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 8.2.1
OpenSSL/3.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 8.3.1
WC Database Prefix: wp_
Total Database Size: 556.86MB
Database Data Size: 310.74MB
Database Index Size: 246.12MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 2.52MB + Index: 0.50MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 24.55MB + Index: 12.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 8.03MB + Index: 10.78MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.03MB + Index: 4.03MB + Engine InnoDB
wp_aryo_activity_log: Data: 18.52MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_comments: Data: 2.52MB + Index: 2.11MB + Engine InnoDB
wp_eb_form_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_e_submissions: Data: 0.11MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.27MB + Index: 0.03MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
wp_gla_merchant_issues: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mclean_refs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
wp_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.06MB + Index: 0.30MB + Engine InnoDB
wp_postmeta: Data: 136.89MB + Index: 162.05MB + Engine InnoDB
wp_posts: Data: 18.55MB + Index: 9.77MB + Engine InnoDB
wp_rtafar_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sgs_log_events: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
wp_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_postmeta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_shortpixel_queue: Data: 19.52MB + Index: 3.09MB + Engine InnoDB
wp_termmeta: Data: 1.52MB + Index: 4.55MB + Engine InnoDB
wp_terms: Data: 0.33MB + Index: 0.27MB + Engine InnoDB
wp_term_relationships: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_term_taxonomy: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 1.02MB + Engine InnoDB
wp_users: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_wcbef_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcbef_history_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.45MB + Index: 0.25MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_orders: Data: 2.52MB + Index: 1.95MB + Engine InnoDB
wp_wc_orders_meta: Data: 11.52MB + Index: 16.13MB + Engine InnoDB
wp_wc_order_addresses: Data: 2.52MB + Index: 1.48MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 2.52MB + Index: 1.28MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 2.52MB + Index: 3.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdi_themes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wd_fb_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wd_fb_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wd_fb_option: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wd_fb_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wd_fb_theme: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_emails_log: Data: 6.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmailsmtp_email_tracking_events: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wpmailsmtp_email_tracking_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.31MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable: Data: 13.48MB + Index: 3.52MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 1.52MB + Index: 0.95MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.22MB + Index: 0.33MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

acf-field: 136
acf-field-group: 12
attachment: 15072
custom_css: 2
customer_garage: 80
customer_review: 11
customize_changeset: 6
cwginstocknotifier: 2
elementor_library: 14
gift_card: 4
nav_menu_item: 361
page: 32
partnership: 2
post: 21
product: 12044
product_variation: 2213
revision: 49
seedprod: 1
shop_coupon: 8
shop_order: 7341
shop_order_refund: 65
wapf_product: 2
wcpa_pt_forms: 1
wdi_instagram: 1
wmpc-trash: 5002
wp_global_styles: 1
wpcode: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (35) ###

CAPTCHA 4WP: by Melapress – 7.3.1
Activity Log: by Activity Log Team – 2.9.0
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 5.1.0
Better Search Replace: by WP Engine – 1.4.3
Classic Editor: by WordPress Contributors – 1.6.3
Classic Widgets: by WordPress Contributors – 0.3
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.15.15.3
Duplicate Page: by mndpsingh287 – 4.5.3
GTM4WP: by Thomas Geiger – 1.18.1
Elementor Pro: by Elementor.com – 3.18.0
Elementor: by Elementor.com – 3.18.0
Essential Addons for Elementor: by WPDeveloper – 5.9
Facebook for WooCommerce: by Facebook – 3.1.5
Flexible Shipping: by Octolize – 4.23.3
Google Listings and Ads: by WooCommerce – 2.5.12
Index WP MySQL For Speed: by Oliver Jones
Rick James – 1.4.14

Live Cart by WP Engine: by WP Engine – 1.0.1
Mailchimp for WooCommerce: by Mailchimp – 3.4
Post Types Order: by Nsp Code – 2.1.1
Sellbrite: by GoDaddy – 1.0.2
Shopkeeper Extender: by Get Bowtied – 3.2
Spam Dragon: by The Bonsai Group – 1.0
Variation Swatches for WooCommerce: by CartFlows – 1.0.7
Preview E-mails for WooCommerce: by Digamber Pradhan – 2.1.6
WooCommerce PayPal Payments: by WooCommerce – 2.4.2
WooCommerce - ShipStation Integration: by WooCommerce – 4.3.9
WooCommerce: by Automattic – 8.3.1
Yoast SEO Premium: by Team Yoast – 21.5
Yoast SEO: by Team Yoast – 21.6
WP Mail SMTP Pro: by WP Mail SMTP – 3.10.1
WP phpMyAdmin: by Puvox.software – 5.2.1.02
Yoast SEO: WooCommerce: by Team Yoast – 15.8
YITH WooCommerce Gift Cards Premium: by YITH – 4.6.0
YITH WooCommerce Wishlist: by YITH – 3.27.0
Yotpo Social Reviews for Woocommerce: by Yotpo – 1.6.6

### Inactive Plugins (4) ###

Advanced Product Fields for WooCommerce: by StudioWombat – 1.6.4
Media Cleaner (Pro): by Jordy Meow – 6.6.8
NitroPack: by NitroPack Inc. – 1.10.4
WP Sheet Editor - WooCommerce Products (Premium): by WP Sheet Editor – 1.8.7

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by  – 1.4.14

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: ✔

### WC Pages ###

Shop base: ❌ Page not set
Cart: #8 - /cart/
Checkout: #9 - /checkout/
My account: #17699 - /my-account/
Terms and conditions: #57733 - /agree-to-policy/

### Theme ###

Name: Shopkeeper - The Child Theme
Version: 2.0
Author URL: https://www.getbowtied.com/
Child Theme: ✔
Parent Theme Name: Shopkeeper
Parent Theme Version: 3.3
Parent Theme Author URL: https://www.getbowtied.com/
WooCommerce Support: ✔

### Templates ###

Overrides: shopkeeper-child/woocommerce/archive-product.php
shopkeeper/woocommerce/checkout/form-coupon.php
shopkeeper/woocommerce/checkout/form-login.php
shopkeeper/woocommerce/content-product.php
shopkeeper/woocommerce/content-single-product.php
shopkeeper-child/woocommerce/emails/email-styles.php
shopkeeper-child/woocommerce/global/quantity-input.php
shopkeeper/woocommerce/global/sidebar.php
shopkeeper/woocommerce/global/wrapper-end.php
shopkeeper/woocommerce/global/wrapper-start.php
shopkeeper/woocommerce/single-product/add-to-cart/simple.php
shopkeeper/woocommerce/single-product/product-image.php
shopkeeper/woocommerce/single-product/product-thumbnails.php
shopkeeper/woocommerce/single-product/tabs/tabs.php
shopkeeper/woocommerce/single-product.php


### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ✔
Subscriptions Mode: Disabled

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-virtual-downloadable
product-external-affiliate
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-12-05 14:17:25 -08:00
Options: ✔
Notes: 139
Onboarding: completed

### Action Scheduler ###

Canceled: 5
Oldest: 2023-11-14 11:47:25 -0800
Newest: 2023-12-04 10:21:48 -0800

Complete: 19,521
Oldest: 2023-11-03 13:26:49 -0700
Newest: 2023-12-04 13:10:14 -0800

Failed: 20
Oldest: 2023-10-18 06:39:46 -0700
Newest: 2023-11-12 15:49:47 -0800

Pending: 11
Oldest: 2023-12-04 13:15:06 -0800
Newest: 2023-12-07 16:18:55 -0800


### Status report information ###

Generated at: 2023-12-04 13:10:31 -08:00
`

Please make sure you’re going to

WooCommerce > Status > Get System Report

copy it then paste it here using a Code Block. Don’t use the Inline Code thing. Code Block only

This reply was modified 7 months ago by Stef.
This reply was modified 7 months ago by Stef.

Viewing 10 replies - 16 through 25 (of 25 total)

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The topic ‘WooCommerce no longer has prices on the item page’ is closed to new replies.