Home / Plugin: Zeno Report Comments / Report Link is not showing up
Hello all, I am using Golo theme and I a want to use Zeno Report Comments for my comments section but it doesn’t show up, is there any way to fix it? Thanks in advance.
Hello,
Sorry to hear that.
I see it is a commercial theme, that means I cannot install it and test it. Could you send a zip file of the theme to marcel@timelord.nl ? I will then see what is the matter.
Regards, Marcel
Thanks for your response Marcel, I sent you an e-mail.
Best Regards, Azamat
Hi Azamat,
I can only download that if I log in to google, but I don’t have a google account. Can you put it somewhere that I can download it?
Regards, Marcel
Hi Marcel,
I sent a you WeTransfer link, you can download directly from the link.
Many Thanks
Thank you, that download works.
Now I get errors like:
<b>Fatal error</b>: Uncaught Error: Call to undefined function golo_get_option()in <b>/web/testwp/wp-content/themes/golo/templates/archive/layout-list.php</b> on line <b>14</b>
It seems it expects Golo Framework. Could you share that as well?
Thank you as well. I sent Golo Framework via mail.
Regards, Azamat
Hmm, it does work for me. If I enable threaded comments it works, without threaded comments it works too.
Can you share the address of your website?
Regards, Marcel
I’m sorry, I am very confused now. I don’t see any comments.
Can you share a link to a page with comments?
Ofcourse. For example, there are 2 comments in this page.
https://biyuti.app/place/san-kuafor-acibadem/
azamatzafer.
I am sorry, I simply don’t know.
In my test setup I got as far as adding a place. Then adding a review, but I could never manage to have that review visible on the frontend.
Maybe you can reach out to the people of the theme. You paid for support I assume.
Regards, Marcel
Thank you for your efforts, I will reach out to them. In the mean time is it possible that there is a conflict with other plug-ins?
Yes, that is possible.
Simple procedure is to disablle all plugins and choose a default Twenty theme. Then enable the report comments plugin, after that all other plugins and themes.
Thank you, have a nice weekend.
I reached out to developers of theme but they couldn’t help.
Do you have any suggestions?
